When I went to check in, I was queried me about whether I was able to open the aircraft door as my seat was next to the exit. Thankfully they believed that I would be capable of doing this task otherwise I would have spent £150 extra for nothing. There is a desk near the check in desks where they give special assistance for autistic people, I was given a lanyard with sunflowers on and told that a person would help me through customs.
I was helped by Nigel from Cornwall never flew, he reassured me and assisted me through customs, but then sent me to the wrong gate. When I consulted the assistance desk, she said that the plane was leaving from gate a12, a 15 minute walk, when I got there, there was nobody but thankfully a security guard who begrudgingly said that this was the correct place but I was early
When I boarded the plane, I was nearly put in a seat that had a very narrow space, I complained and the air crew quickly rectified the situation, especially as I had paid so much for the seat.

My plane was an Airbus a350-1000. An important piece of information for my brothers. I was expecting a huge jumbo jet type craft so was a bit disappointed.

We were delayed by a Turkish aircraft when it was time to take off, which was parked in front of us. My dad would have found that funny. It was a bit of a bumpy take off and then it was a 10 hours and 52 minutes flight!
The food was just about digestible, I didn’t sleep much but watched a lot of downloads on my kindle including the fall, it was a good suspense thriller. The toilet was yucky, but the flight attendants kept cleaning and it didn’t smell.

There were lots of people wearing masks including the flight attenders. I made sure I drank lots of water.
When I got off plane, it became very overwhelming as I did not know which way to go, should I collect my luggage and do I fill in an immigration form. I ended up in floods of tears but was told that it would be forwarded on to Fiji and I would have to check in at 12 as I was unable to check-in online. My master plan of buying a lounge pass went up in smoke. I got some food, spoke to a few friendly faces and managed to calm down. Me not likey Hong-Kong airport

Disappointing service from Cathy, I would have expected more.
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